Some sections and fields of Alerts and Cases are not applicable/wanted/needed for certain tenants.
For example, the Interpretation section in APM Cases should allow customization such that the Power M&D Center can use it.
Alternatively, the Interpretation section of APM Cases should be able to be hidden/removed, since it is not going to be used by the Power M&D Center. Otherwise, leaving this section visible and empty will cause confusion with users and external customers.
|Type of request|
|Contact Information - Email/SSO (only GE Employees)||212321523 ; email@example.com|