Power Digital Solutions Ideas Portal

Adding customised Status for cases in addition to the existing (Open, Awaiting & Closed)

Currently, we have a specific workflow for the cases, which is not compatible with all customer's operations - customers would prefer to have options like "Scheduled for next outage" or "In progress" to help understand where each case stands.

  • Ahmed ElGhoroury
  • Aug 27 2017
  • Shipped
Type of request
Desired Delivery
Use Cases
Contact Information - Email/SSO (only GE Employees) 212319544
PDS: Contractual Commitment
  • Galen Johnson commented
    August 28, 2017 16:50

    Status customization is coming for Alerts in 3Q2017. Cases status customization has been added as a priority for 4Q2017, PDAPMRM-167.