The ability to add monetary cost to a case allows the customer to understand the cost add of APM.
Each closed case might have a monetary cost bases on the details of the solution. The case owner should be able to select a predetermine values bases on the assets. The predetermine values are determine by M&D with known cost associated with a save, for example trip reduction is 150K.
The case owner selects the “saves” criteria like Trip reduction, compressor failure, ect. A monitory value is shown, please allow the ability to edit this value - these values are great talking points between the customer and Customer Success Mangers.
|Type of request|
|Contact Information - Email/SSO (only GE Employees)||208011441|
|PDS: Contractual Commitment|