Power Digital Solutions Ideas Portal

The product should include a way to push out Cases to an external system such CMMS

At least a one direction communication option to send out Cases for action on the CMMS must be enabled in the product. It doesn't make much sense to need to navigate: DCS screens, APM screens, CMMS screens...

The product claims itself "connectivity" as a capability, then probably this fall on a natural expectation from the end user.

So the natural case transform will be based on urgency a SR (Service Request) or a WO (Work Order)

  • Jose Maria Gurria Llorente
  • May 3 2017
  • Already exists
Type of request New functionality
Contact Information - Email/SSO (only GE Employees) 105048107
  • Admin
    Galen Johnson commented
    June 26, 2017 18:56

    APM v2.7 (Q2 release) provides an integration between APM Cases and Meridium Recommendations, which is already connected to customers' WO system. Additional integration with Maximo, SAP, etc. is being planned by APM Core through 2017.