For an M&D Center, it would be very helpful to have a parameter defined in the Asset for "Customer Contact Number". This could be set to any customer phone number that is relevant for high-priority Alerts (urgent customer contact). The phone number would then appear in the Alert Details for an Analyst to view.
|Type of request|
|Contact Information - Email/SSO (only GE Employees)||firstname.lastname@example.org ; 212321523|